Toll-Free: 1-888-451-6752

Why to support Eartheasy

McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams


Merchandise purchased from Eartheasy may be returned within 30 days of purchase. Manufacturer’s guarantees vary depending on the product, but regardless, if you are unhappy with the product, email us and we’ll replace the product or refund your money within 30 days of when you purchased it.

All returned merchandise must be in resalable condition and in the original manufacturer’s labelled packaging. Due to health regulations opened bedding and towels cannot be returned. 

Refunds are not issued except in the case of damaged or defective merchandise. Please send photos of the damaged or defective item to Returns must be authorized in advance by phone or email to guarantee they will be processed. 

Return procedure

Returned items should be repackaged securely in an outer carton and must include a copy of your invoice.

You will be responsible for return shipping charges unless the return is due to our shipping error or the product is damaged or defective. In some cases, a restocking fee may be charged. Please retain tracking information for your shipment, as we cannot assume responsibility for return packages lost in transit.

Please send an email to with your order number and the items you would like to return. If you received a damaged or defective product, please include photos showing the damage, and whether you would like a refund or replacements sent to you. 

  • EPA WaterSense Partner
  • Privacy Guaranteed
  • Better Business Bureau Members
  • Terrapass Carbon Balanced
  • Green America Co-Op Members
  • major payment methods accepted